Choose the workflow, provide the case instructions and send the required records through Curedent’s approved case-submission system.
Select service
Instructions
Case files
Confirm & submit
Use your internal case reference only. Patient records are transferred through a secure link sent by Curedent after your request is received.
Clear case information
Send to the right service
Product-specific requirements
Defined review points
Requirements vary by product and workflow. Use the Case Submission Guide for current preparation guidance before sending a production case.
Prepare the prescription, requested service and relevant case instructions.
Prepare the applicable digital records required for the selected workflow.
Include applicable supporting information where required by the service.
Know who will review and approve applicable design or treatment information.
Complete the five steps below. Curedent confirms receipt and sends a secure link for your case records.
Case type & service
Practice / lab details
Instructions
Records checklist
Confirm & submit
Use your internal case reference. Do not enter patient names, dates of birth or other identifiers in this form.
The exact path varies by product, but the case should move through a defined operational sequence after successful intake.
Submission enters the approved case system.
Case information is checked for the applicable workflow.
Digital work begins where included.
Professional review where required.
Approved case proceeds to applicable manufacturing.
Quality process and delivery workflow.
Curedent can support different workflow models depending on the selected service and agreed scope.
Submit → Design → Review/Approval → Return applicable digital deliverable.
Submit → Design → Review/Approval → Manufacture → QC → Ship.
The production intake system should be selected and configured around the actual data being processed, Curedent’s legal role, applicable customer agreements and required security controls.
Define where uploaded case data is stored and who can access it.
Use appropriate authentication, permissions and internal case-access rules.
Define retention, deletion, backup and case-record procedures.
Align the technical workflow with applicable privacy, customer and health-information obligations.
Submit the case request with this form first. Curedent confirms receipt and sends a secure upload link for the required records — do not attach patient files to the form.
Requirements vary by product and workflow. Tick the records you have prepared in step 4; Curedent will confirm anything else required for the selected service.
General contact forms should not be used for sensitive patient or production case information. Use only the approved case-submission pathway.
No. Curedent confirms receipt first and then communicates any applicable review, clarification or acceptance step.
The appropriately qualified treating professional remains responsible for diagnosis, treatment decisions, clinical suitability and applicable professional approval.
