Scope
This Privacy Policy describes how [INSERT LEGAL ENTITY NAME] (“Curedent,” “we,” “us,” or “our”) processes personal information in connection with the Curedent website, general inquiry forms, marketing communications and other digital services that link to this policy.
This policy does not automatically describe every data flow associated with clinical case submission, customer contracts, employee information or services governed by a separate privacy notice, agreement or legally required disclosure.
Information We Collect
The information we collect depends on how you interact with Curedent. Categories may include:
Contact & Business Information
Name, work email, telephone number, organization, role, country/region and information you provide in an inquiry.
Account Information
Information associated with an account or client portal, where such functionality is available.
Transaction & Service Information
Information related to requested products, services, business relationships, support or applicable transactions.
Device & Usage Information
IP address, browser/device information, pages viewed, referring pages and other website interaction data collected through applicable technologies.
Communications
Messages, requests, feedback and other information you choose to provide when communicating with us.
Case Information
Information submitted through an approved case workflow where applicable. Case and patient-related information may require separate handling described below.
We may collect information directly from you, automatically through website technologies, from your organization, or from service providers and business partners where permitted.
How We Use Information
Depending on the context and applicable law, we may use personal information to:
- respond to inquiries and communicate with you;
- provide, administer and support requested products or services;
- manage customer, laboratory, DSO, distributor or other B2B relationships;
- operate, maintain, secure and improve our website and digital services;
- understand website usage and measure performance;
- send marketing communications where permitted and manage communication preferences;
- prevent fraud, misuse, security incidents or unlawful activity;
- comply with legal obligations and enforce applicable terms or agreements; and
- carry out other purposes disclosed at the time information is collected or with appropriate authorization.
How We Disclose Information
We may disclose personal information as appropriate to the context, including to:
- Service providers that support hosting, website operations, communications, analytics, security, customer support or other business functions;
- Business partners involved in an agreed service or business relationship where appropriate;
- Professional advisers such as legal, accounting, compliance or insurance advisers;
- Authorities or other parties where disclosure is required or permitted by law, legal process, safety or rights-protection needs;
- Transaction counterparties in connection with a merger, financing, acquisition, restructuring, sale of assets or similar corporate transaction, subject to applicable requirements.
If Curedent uses advertising pixels, cross-context behavioral advertising, data sharing that constitutes a “sale” or “sharing” under applicable U.S. state laws, or targeted advertising technologies, this section and the Privacy Choices section must be updated accordingly.
Your Privacy Choices & Rights
Depending on where you live and applicable law, you may have rights concerning your personal information. These can include rights to request access, correction, deletion, or a copy of certain information, and to opt out of certain processing activities where applicable.
You may also unsubscribe from marketing emails using the unsubscribe mechanism included in those communications. Transactional or service-related communications may continue where appropriate.
To submit a privacy request, use the contact information in Section 13. We may need to verify your request and may decline or limit a request where permitted by law. Authorized-agent requests, appeals and jurisdiction-specific rights should be handled as required by applicable law.
Before publication, counsel should determine which U.S. state privacy laws apply to Curedent based on its activities, customers, data practices and statutory thresholds, and whether additional notices or opt-out mechanisms are required.
Patient, Case & Health Information
Do not submit sensitive patient or case information through general website contact forms.
Use only the approved Curedent case-submission channel designated for the applicable workflow.
Dental case workflows may involve information that is subject to additional contractual, professional or legal requirements. The specific obligations depend on the parties, jurisdiction, nature of the information and how the service is structured.
This website policy does not by itself establish that Curedent or every Curedent service is subject to HIPAA, nor does it constitute a Business Associate Agreement. Any HIPAA-related role, Business Associate Agreement, security requirement or other health-information obligation should be evaluated and documented separately where applicable.
Data Security
We use administrative, technical and organizational measures intended to protect personal information appropriate to the nature of the information and the applicable service. No method of transmission or storage can be guaranteed to be completely secure.
Security representations on this website should remain consistent with Curedent's actual infrastructure, access controls, vendors and documented security practices.
Data Retention
We retain personal information for periods reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, meeting legal or contractual obligations, and protecting legitimate business interests, subject to applicable law.
Retention periods can vary by information type and service. Curedent should maintain an internal retention schedule appropriate to its actual data flows.
International Processing
Curedent's customers, operations, service providers or systems may involve more than one country. As a result, personal information may be processed in jurisdictions other than the jurisdiction where it was collected.
Where applicable law requires safeguards for international transfers, Curedent should implement the appropriate transfer mechanism and related contractual or organizational measures.
Children's Privacy
The Curedent website and B2B services are directed to dental professionals, organizations and business users and are not intended as consumer services directed to children. Do not use general website forms to submit information about a child or minor patient.
Any patient information required for an authorized dental case should be submitted only through the approved case workflow and handled according to the applicable legal and contractual requirements.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, services or legal requirements. When we update it, we will revise the “Last updated” date above and provide any additional notice required by applicable law.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
If applicable law requires additional jurisdiction-specific contacts, appeal instructions, authorized-agent procedures or regulator information, add them here after legal review.