Prepare your case.
Submit with clarity.
Use this guide to organize the applicable case instructions, digital records and workflow information before sending a case to Curedent.
Requirements vary by product and service. Confirm the current requirements for your selected workflow before submitting a production case.
Before you submit
- 01Workflow selected✓
- 02Case instructions prepared✓
- 03Digital records organized✓
- 04Supporting records checked✓
- 05Contact information confirmed✓
Start with complete, organized case information.
A structured submission helps reduce avoidable back-and-forth. The exact records depend on the selected product, clinical workflow and requested Curedent service.
Case Instructions
Prepare the applicable prescription, design request or production instructions for the case.
REQUIRED AS APPLICABLEDigital Case Data
Organize the applicable digital case files required for the selected workflow.
FORMAT VARIES BY SERVICESupporting Records
Include relevant supporting information when required by the selected product or design process.
WORKFLOW DEPENDENTCase Contact
Confirm the appropriate contact for questions, design review and approval communication.
KEEP COMMUNICATION CLEARDifferent cases need different digital inputs.
Use the relevant category below as a starting point. These cards intentionally avoid listing universal file requirements because the required records can vary by product and case.
Clear Aligners
Orthodontic case submission connected to applicable treatment design, professional review and aligner workflow.
View Clear Aligners ↗ CUREDENT ORTHOOrthodontic Appliances
Case submission for selected retainers, splints, guards and appliance workflows.
View Appliances ↗ CUREDENT SURGICALSurgical Guides
Selected surgical guide workflows requiring appropriate case data and professional planning inputs.
View Surgical Guides ↗ CUREDENT RESTORERestorations
Selected restorative digital case workflows for applicable crowns, bridges and implant restorations.
View Restorations ↗ CUREDENT RESTOREImplant Solutions
Selected implant-related surgical and restorative workflows with case-specific requirements.
View Implant Solutions ↗ CUREDENT DIGITALDesign Only
Submit applicable digital records for selected outsourced orthodontic, surgical or restorative design services.
View Digital Design ↗Send the right information for the right workflow.
Curedent should only receive the case information required for the agreed workflow. Use secure, approved submission methods for patient or case data and follow applicable privacy requirements.
Relevant
Provide the records needed for the requested service rather than unrelated information.
Complete
Check that applicable files and instructions are present before submission.
Clear
Use clear case identification and instructions to support the handoff.
Secure
Use the approved case-submission channel for sensitive case information.
Move from preparation to Curedent.
Once the applicable records and instructions are ready, use Curedent's current approved submission channel. Do not send sensitive patient information through general marketing contact forms unless that channel is explicitly approved for case data.
- 01Select workflow
- 02Enter case information
- 03Upload applicable records
- 04Review submission
- 05Send to Curedent
Interface and available fields may vary based on the active submission system.
Your case enters the applicable Curedent workflow.
The exact sequence varies by service, but the overall case journey can follow a structured review, design, approval and production model.
- 01REVIEWSubmission is checked for the applicable workflow.
- 02DESIGNSelected digital work is performed where applicable.
- 03APPROVEProfessional or authorized review occurs where required.
- 04MANUFACTUREApproved cases enter applicable production.
- 05QCCompleted work moves through the applicable quality process.
- 06SHIPCase proceeds through the agreed delivery workflow.
Know when your review is required.
For workflows that include a digital proposal or design requiring approval, production should proceed only through the applicable approval process.
Diagnosis, treatment decisions, clinical suitability and final professional approval remain the responsibility of the appropriate treating professional.
Final case checklist.
Use this as a general pre-submission check. Product-specific requirements take priority over this general checklist.
Continue to case submission.
Common questions before submitting.
What files do I need to submit?+
Requirements depend on the selected product and workflow. Confirm the current product-specific requirements before sending a production case.
Can I email patient or case files to a general Curedent email address?+
Use the approved case-submission channel for sensitive case information. Do not assume a general marketing or contact email is approved for patient data.
What happens if information is missing?+
The case may require clarification or additional information before the applicable design or production workflow can proceed.
Can I submit a design-only case?+
Selected digital design services can be submitted independently from manufacturing where available. Review the Digital Design Services page for the applicable workflow.
Who approves treatment-related digital work?+
The appropriate treating professional remains responsible for diagnosis, treatment decisions, clinical suitability and final professional approval.
Ready to send your case?
Use Curedent's approved submission workflow or contact the team if you need help selecting the right pathway.